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Features

Everything an Instagram shop needs, in one panel

60 Instagram automation features, grouped by the job they do for you. Tap any of them to open that part of the panel.

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11 features

Automatic replies

The work you used to do by hand every night

Auto-reply rules

All plans

Write one keyword; the answer sends itself.

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You write a ready answer for “price”, “size” or “in stock”. The rule fires on DMs, on comments under a post and on story replies, and you can limit it to one particular post.

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Customer finder

New

Unanswered buying questions under your posts, answered with one tap.

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The comments of the last seven days under your posts are read, and the people who asked the price, the stock or how to buy — and got no answer from anyone, neither a rule nor you — are listed. One tap sends each of them one private message: the reply of the rule you wrote for that post, or your own text. Instagram allows one private message per comment, and only up to 7 days after it; the customer finder keeps to that rule. The first time is free for every page.

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Unified inbox

Every conversation in one place, without opening Instagram.

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You read and answer your page’s DMs from inside the panel. It is clear which messages the bot has handled and which are waiting for you, and you can step into any conversation yourself. Messages Instagram filed under “Requests” are in the same list, and saved replies (type /) drop your usual answers into the reply box in one tap.

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Conversation builder

Take a complete order without typing a word.

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You build a multi-step conversation: a menu, the product choice, asking for the size, collecting the address and phone number, and finally the receipt photo. Every step has its own buttons and its own branch, and the answers become an order directly.

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Comment guard

Stops people poaching customers under your posts.

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Comments that leave a phone number, or that contain words you have banned, are hidden or deleted automatically. You can read the list of blocked comments, so you know nothing was caught by mistake.

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Photo and voice attachments

An automatic reply is not only text.

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Add photos, voice messages and buttons to your replies — or send them together in one card with several photos, which is what a customer expects from a real shop.

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A/B message testing

NewAll plans

Write two texts; let the numbers pick the winner.

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Give any rule a “version B”: each person always sees the same variant, and the reply-back rate of both is counted. Until the sample is big enough, the panel calls no winner — decisions come from real numbers, not hunches.

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After-hours auto-reply

All plans

A midnight message never goes unanswered.

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The bot works around the clock; this message goes out only when no rule and no assistant had an answer and it falls outside the hours you set — at most once per person per night, so it never nags.

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Industry starter packs

All plans

Fashion, beauty, food or services — start in one click.

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Each vertical ships a ready set of rules, an order flow and conversation starters. Install, edit the wording to taste, and the page answers from day one.

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Live simulator

All plans

Try it before you switch it on.

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You type a word and see which rule fires and exactly what would be sent — without a message reaching a real customer.

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Conversation starters

Customers don’t know what to ask — suggest it.

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Ready-made questions shown to a customer as they open a DM with you, each one wired to a rule or a flow of yours.

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1 features

Artificial intelligence

For the question no rule covers

AI assistant

An AI salesperson that answers from your catalogue.

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You write your page’s knowledge base once and the assistant answers from that alone — but like a salesperson: it looks up products and prices in your live catalogue, reports order status with the tracking code, mints a discount code for hesitant buyers within the cap you set, detects unhappy messages and alerts you, and understands voice notes. For a cautious start, there is a draft-only mode.

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20 features

Sales and orders

From “how much?” to the payment receipt

Order board

All plans

Move an order along; the customer hears about it.

More details

Every order is a card that moves between “new”, “preparing”, “shipped” and “delivered”. Each move sends the customer a notification, and the postal tracking code is recorded in the same place.

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SMS notifications

When the DM window is closed, an SMS still arrives.

More details

Meta only lets you reply freely for 24 hours after a customer writes. SMS has no such limit: status changes and tracking codes reach the customer, and new orders and receipts reach you.

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Products and prices

All plans

Your shop’s catalogue, entered once.

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Products are stored with a photo and a price, then used everywhere: in the order conversation, in the online shop, and in the AI assistant’s answers.

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Live gold and coin prices

New

Today’s gold and coin prices, fetched from the market every minute.

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Prices for 18k and 24k gold, melted gold, bank coins and Parsian coins are fetched from the market every minute. One keyword answers DMs and comments with today’s price list, each price with its time; gold products are priced from their weight with your making charge and profit, and the conversation builder has a price calculator too. If a price is more than three days old, that product stops selling instead of quoting a stale number.

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Dollar-priced products

New

Price it in dollars; the Toman price keeps itself current.

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Enter a product’s price in dollars, euros, dirhams, lira or yuan, with your own margin and an optional fixed cost. The Toman price is worked out at the live free-market rate and updated with every rate change; the AI assistant, product cards and the online shop all show that same current price. If the rate hasn’t refreshed for more than three days, the product pauses until a fresh rate arrives.

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Stock levels

What has run out cannot be sold.

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Stock drops with every order and a sold-out product leaves the catalogue automatically — so you never take an order you cannot ship.

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Waiting list

Out of stock is not the same as a lost customer.

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A customer joins the queue for a sold-out product and hears from you the moment you restock it.

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Bulk order tools

Twenty orders, one move.

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Change the status of several orders at once, enter tracking codes in a batch, and print ready-made postal labels with sender and receiver addresses.

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Automatic delivery check

The bot asks “did your order arrive?” for you.

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A few days after shipping, the customer is asked whether the order arrived. “Yes” marks it delivered automatically; “no” alerts you — before it turns into a complaint.

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Online booking

New

Customers book their own appointments in the DM.

More details

For salons, clinics, studios and consultants: the customer sends one word and the bot asks for the service, staff member, day and time — from your real calendar and capacity. Deposits are confirmed with a receipt inside the chat, automatic DM and SMS reminders go out, and cancelling takes one message.

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Smart shipping cost

NewAll plans

Products + delivery — the customer always sees the full total.

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Set a flat delivery cost and a free-delivery threshold once; after a product is picked, the breakdown (products, shipping, total due) goes to the customer automatically. Discounts only ever touch the products, and a “free shipping” coupon zeroes the delivery line.

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Tracking page & invoice

All plans

One link: live order status plus a printable invoice.

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Every order gets its own public link: the customer sees the stage, payment status, shipping cost and postal tracking code without opening Instagram, and can print a formal invoice. The same link rides along inside status messages.

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Online shop

A complete shop website for the one link Instagram gives you.

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Your own shop website with a basket, search, colours and sizes, discount codes and checkout; the products, prices and stock are the panel’s own, and every order arrives in Orders with its tracking code. Ten themes, an editable home page and policies, and the reviews you have approved are shown there too.

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Property pack

New

A customer sends a listing code and gets the whole file, photos included.

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For estate agencies and consultants: every listing has a code, and a customer sends just that code to see the price, area, floor, amenities and every photo — with no rule to build. Ask about budget and they get the page's own price ranges with the number of listings in each, then pick theirs. A listing already gone offers the closest ones instead; a buyer's phone number is filed against that listing's code; a viewing request lands on the desk; and each buyer's budget is kept so a matching listing — or a price drop — tells them by itself. The owner's name and number and the exact address are never sent to a customer, and every listing carries a private link where its owner can see the demand for it.

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Education & courses pack

New

A student asks about fees and classes; the course card arrives with seats left and a register button.

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For language schools, technical institutes, private tutors, online-course sellers and coaches: every course has a card with its fee, instalments, teacher, certificate and upcoming intakes with the seats left in each. A customer gets the card with one word or the course code, picks an intake, leaves a name and number and, when a deposit is due, sends the receipt in the same chat; the seat is held until the receipt is checked. A full intake has a waiting line, and the first in line hears when a seat frees up. A placement quiz, free consultation requests, reminders before the first session and each instalment, and an assistant that answers fees and seats from the same book.

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Dated-orders pack

New

The customer picks the delivery day; full days and days off close themselves.

More details

For home bakers, cake shops, florists, caterers and custom gifts: in the order conversation the open days become buttons with each day's real capacity, and a full day reads «full». You set the notice needed, the hour tomorrow's orders close, the weekly days off, single closed days, a day's own capacity and the delivery windows. The day sits on the order, the delivery calendar and each day's production list are in one place, and the customer is reminded the day before.

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Café & restaurant pack

New

An online menu with table QR codes, a waiting line with a pager, deposit bookings and commission-free orders.

More details

For cafés, restaurants, fast food and coffee bars: a professional online menu with photos, vegan and allergy tags, «sold out today» and a QR code for every table; guests order at the table and call the waiter or the bill. A waiting line at the door with a pager in the DM, a live web page and SMS, and a TV screen that shows the numbers called. Pickup with time slots and a kitchen cap, delivery by zone with no commission, table bookings with a deposit and a «tell me» waiting list, a stamp card with a counter code, story-mention rewards, a feedback ask after the visit with map review links, gift cards, birthday packages split between guests, event tickets and catering quotes — all from inside the DM.

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Car dealer pack

New

A customer sends a car code or model name and gets the full card with price, mileage and body condition.

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For car showrooms, new and used dealers and brokers: every car has a code, and a customer gets its full card — photos, mileage, paint and body condition, insurance and price — from the code, the model name or a comment under that car's post; a price not confirmed for some days is given with its date. A lone number such as «206» or «98» is asked about: a code or a model. «Do you sell on instalments?» is answered from your own instalment plans with exact figures, «What do you have under 800 million?» shows the cars in that budget, and a buyer you had nothing for is kept with «the car I want» and told when it arrives. Visits and test drives booked with a phone number, trade-ins taken without the bot ever pricing the customer's car, and a desk with days on the lot and questions per car. The plate, the chassis number and the owner's details never reach a customer.

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Leads and phone numbers

All plans

Every number given in a conversation lands in one list.

More details

Every phone number captured in your conversations is collected into one exportable list, with the username it came from and the date.

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Integrations & API

New

The panel plugs into your own site and software.

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Every order, contact and receipt is POSTed the moment it happens as a signed message to any URL you choose (your WordPress site, say), and the API key lets your own system sync stock and prices, read orders and update their status — with ready-made WordPress sample code.

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6 features

Customer club

Keeping a customer costs less than finding a new one

Customer club

You know which customer is about to drift away.

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A record for each customer with their total spend, an automatic segment (VIP, at risk, new), and a group message you can send to any segment.

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Post-purchase follow-up

Winning back a past customer costs less than finding a new one.

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After delivery, a satisfaction message goes out, and a repeat-purchase offer follows at the intervals you set. A customer who reaches a set number of orders is issued a loyalty discount code automatically.

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Ratings and reviews

Real reviews, without having to ask twice.

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Once an order is delivered, a star-rating request is sent automatically. The reviews you approve appear in your online shop.

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Discount codes

Discounts with a usage cap and an expiry date.

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Create a percentage or fixed-amount code that applies inside the order conversation itself — with a limit on how often it can be used and a date it expires.

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Birthday greetings

One message a year that gets remembered.

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The customer’s birthday is recorded in the conversation on the Persian calendar, and on the day itself the greeting goes out automatically with a discount code.

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Refer a friend

A happy customer is your next salesperson.

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Every customer gets their own invite link. When their friend buys, the reward for both of them is issued automatically.

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11 features

Marketing and growth

Grow the page, don’t just run it

Telegram bot — second channel

New

If Instagram goes down, your sales don’t.

More details

Paste a @BotFather token and everything lights up: the same rules and flows, order taking with receipts, appointment booking and the shared inbox — on Telegram. Telegram messages never touch your DM quota, and with no 24-hour window, broadcasting to every bot contact is always possible.

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Bale bot — the domestic channel

New

When Instagram and Telegram will not open, sales go on in Bale.

More details

Paste the token @botfather gives you in Bale and the same rules and flows, the AI assistant, order taking with receipts, booking and the shared inbox run on Bale. Bale messages never touch your DM quota and have no 24-hour window; put the bot's ble.ir link in your bio and stories so customers always have a way to reach you.

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Broadcast messages

News of a sale, to everyone you are allowed to message.

More details

A group message that goes only to people whose 24-hour window is open — which is to say, exactly the people Meta permits you to message. Telegram bot contacts always stay on the list; Telegram has no window.

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Comment giveaway

Pick the winner in the open.

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Draw from the comments on one or more posts, with conditions such as a keyword or a minimum number of comments — and the result can be checked on a public verification page.

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Prize wheel

A real prize from one word in a DM.

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A customer spins the wheel with one word in a DM — only if they follow you, and only once a day. The prizes are real discount codes, not stickers.

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Live shopping

Comments don’t go unanswered mid-broadcast.

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During a live, comments are answered automatically, and a live counter shows how many orders that broadcast has brought in.

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Scheduled publishing

Make the post now, publish it on the hour.

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Queue posts, stories and reels and they are published on your page automatically — with suggested times drawn from when your audience is most active.

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Story-mention thank-you

Nobody who mentions you goes unanswered.

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When a customer mentions your page in a story, a thank-you — and a discount code, if you want one — is sent to them automatically.

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Selling from stories

New

Post the story. We handle the rest.

More details

Say once which product a story is about, and every reply to it — “how much?”, “in stock?”, even a single emoji — is answered with that product: photo, price, availability and an order button. Afterwards you can see which stories actually sold.

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Abandoned order recovery

Someone who left mid-order won’t come back — unless you remind them.

More details

Customers who abandoned an order conversation half-finished are identified, and one ready-written message reminds all of them at once.

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7 features

Reporting

See where in the journey you lose customers

Sales report and conversion funnel

Exactly where in the journey you lose customers.

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From the first interaction to a confirmed payment, every step with its own conversion rate. Beside it, daily revenue, your audience’s golden hours, and which scenario brought in the most sales.

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Post revenue attribution

New

Which post actually made money?

More details

Instagram only tells you likes and reach; this shows each post’s full path: comments, DMs, orders and paid revenue in Toman — with a top-seller badge, comment-to-order conversion and reels-versus-photo comparison. Rules are ranked by money too, not message counts.

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Audience insights

New

Who actually follows you — age, gender, city.

More details

Straight from Instagram’s own statistics: your dominant follower persona, the age pyramid, gender split, top cities and the follower trend — beside a follower-to-buyer funnel. Answers three questions: what to sell, to whom, and where to advertise.

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Smart weekly report

All plans

Your week at a glance, with the next move.

More details

This week against last week, plus concrete suggestions: which in-demand product is out of stock, how many questions went unanswered, and when your allowance runs out at this pace.

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Post performance report

Reach and engagement of scheduled publishes.

More details

Reach, likes and saves for the posts published from the scheduler, next to the sales from the same period.

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Delivery health

You know before your allowance runs out.

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The error rate of your sends, the reason behind each failure, and a projection of the day your message allowance will run out.

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Send logs

All plans

Every message that went out leaves a trace.

More details

The full list of messages sent, with the contact’s handle, their incoming text, the rule that fired and the delivery result.

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4 features

Account and team

Share the panel with the people you work with

Operator accounts

Your assistant does not need to see everything.

More details

Give your assistant or colleague their own account on their own mobile number — the Instagram password never changes hands. Set each section to “view only” or “full”, hide customers’ phone numbers from them and limit them to chosen pages; billing, the subscription and page connections always stay with you.

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Instant alerts

All plans

A new order lands on your phone the moment it happens.

More details

Browser notifications for the moments that matter: new orders and bookings, payment receipts, a customer ready to buy or unhappy. Free and unlimited — and inside the panel, red counters beside each tab show what is waiting for you.

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Official page connection

All plans

No password — through Instagram’s own screen.

More details

The connection is made through Instagram’s official login, and we receive only a limited token that you can revoke from your Instagram settings whenever you like.

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Support and tickets

All plans

Your question is logged, and you can follow it.

More details

You open a ticket and get the answer inside this panel — without the conversation getting lost in a DM thread.

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Which feature is in which plan?

The features that depend on your plan are listed here. The rest — auto-reply rules, the order board, the simulator — are active on every plan.

Free44 of 45 featuresDetails
Customer finderUnified inboxConversation builderComment guardPhoto and voice attachmentsConversation startersAI assistantSMS notificationsLive gold and coin pricesDollar-priced productsStock levelsWaiting listBulk order toolsAutomatic delivery checkOnline bookingProperty packEducation & courses packDated-orders packCafé & restaurant packCar dealer packCustomer clubPost-purchase follow-upRatings and reviewsDiscount codesBirthday greetingsRefer a friendTelegram bot — second channelBale bot — the domestic channelIntegrations & APIBroadcast messagesComment giveawayPrize wheelLive shoppingScheduled publishingDM links and QR codesStory-mention thank-youSelling from storiesAbandoned order recoverySales report and conversion funnelPost revenue attributionAudience insightsPost performance reportDelivery healthOperator accountsOnline shop
Starter29 of 45 featuresDetails
Customer finderUnified inboxConversation builderComment guardPhoto and voice attachmentsConversation startersAI assistantSMS notificationsStock levelsWaiting listBulk order toolsAutomatic delivery checkDiscount codesBale bot — the domestic channelBroadcast messagesComment giveawayPrize wheelLive shoppingScheduled publishingDM links and QR codesStory-mention thank-youSelling from storiesAbandoned order recoverySales report and conversion funnelPost revenue attributionAudience insightsPost performance reportDelivery healthOperator accountsLive gold and coin pricesDollar-priced productsOnline bookingOnline shopProperty packEducation & courses packDated-orders packCafé & restaurant packCar dealer packCustomer clubPost-purchase follow-upRatings and reviewsBirthday greetingsRefer a friendTelegram bot — second channelIntegrations & API
Pro37 of 45 featuresDetails
Customer finderUnified inboxConversation builderComment guardPhoto and voice attachmentsConversation startersAI assistantSMS notificationsStock levelsWaiting listBulk order toolsAutomatic delivery checkOnline bookingDated-orders packCustomer clubPost-purchase follow-upRatings and reviewsDiscount codesBirthday greetingsRefer a friendTelegram bot — second channelBale bot — the domestic channelBroadcast messagesComment giveawayPrize wheelLive shoppingScheduled publishingDM links and QR codesStory-mention thank-youSelling from storiesAbandoned order recoverySales report and conversion funnelPost revenue attributionAudience insightsPost performance reportDelivery healthOperator accountsLive gold and coin pricesDollar-priced productsOnline shopProperty packEducation & courses packCafé & restaurant packCar dealer packIntegrations & API
Pro + industry pack41 of 45 featuresDetails
Customer finderUnified inboxConversation builderComment guardPhoto and voice attachmentsConversation startersAI assistantSMS notificationsStock levelsWaiting listBulk order toolsAutomatic delivery checkOnline bookingProperty packEducation & courses packDated-orders packCafé & restaurant packCar dealer packCustomer clubPost-purchase follow-upRatings and reviewsDiscount codesBirthday greetingsRefer a friendTelegram bot — second channelBale bot — the domestic channelBroadcast messagesComment giveawayPrize wheelLive shoppingScheduled publishingDM links and QR codesStory-mention thank-youSelling from storiesAbandoned order recoverySales report and conversion funnelPost revenue attributionAudience insightsPost performance reportDelivery healthOperator accountsLive gold and coin pricesDollar-priced productsOnline shopIntegrations & API
Business45 of 45 featuresDetails
Customer finderUnified inboxConversation builderComment guardPhoto and voice attachmentsConversation startersAI assistantSMS notificationsLive gold and coin pricesDollar-priced productsStock levelsWaiting listBulk order toolsAutomatic delivery checkOnline bookingOnline shopProperty packEducation & courses packDated-orders packCafé & restaurant packCar dealer packCustomer clubPost-purchase follow-upRatings and reviewsDiscount codesBirthday greetingsRefer a friendTelegram bot — second channelBale bot — the domestic channelIntegrations & APIBroadcast messagesComment giveawayPrize wheelLive shoppingScheduled publishingDM links and QR codesStory-mention thank-youSelling from storiesAbandoned order recoverySales report and conversion funnelPost revenue attributionAudience insightsPost performance reportDelivery healthOperator accounts

Will your DMs go unanswered again tonight?

Connect your page and send your first automatic reply this evening. Setting it up needs no password, and you can revoke access whenever you want.

No Instagram password · revoke access any time from your own settings