Contact

Contact us

Before you write, your answer may already be in the FAQ — the questions we get most are answered there.

DirectFa is operated by 1110 Consulting.

If you have an account, open a ticket

The fastest route. A ticket is tied to your account, so you never have to explain which page you mean.

We answer sales questions and technical problems on working days — if the line is busy, a ticket gets answered faster.

Other ways to reach us

New-feature news and Instagram-selling tips live there — and we reply to DMs too.

A question before signing up, a technical problem, or anything that fits nowhere else.

A request to delete your data, or a question about what we store about you.

Write the subject and the message; your own email app does the rest.

For technical problems, putting the order tracking code or the customer’s username in your message helps us find it far faster.